Why are my “available funds” different from the balance of my account?
When you make a deposit into your account, a “hold” is often placed on the check for one or more days to ensure that the check clears. In the case of purchases, a purchase made with your VISA® Debit Card often takes several days to appear on your account, however, the funds are set aside almost immediately. This causes the discrepancy between the balance of your account and your “available funds.”
What type of identification is required to open up a new account?
Coastway accepts a valid driver’s license or government ID with a Social Security Number. We will also accept a non-expired passport or a photo military ID.
Which ATMs can I use with my Coastway ATM/Debit Card?
You can use any of Coastway’s ATMs free of charge. In addition, Coastway is a part of the nationwide SUM® Program and the Visa® Plus Alliance. That means, anywhere you see the SUM or Plus logos on an ATM, you can use your Coastway ATM card without being charged by Coastway. Your Coastway ATM/Debit Card can also be used anywhere you see the NYCE or VISA logos. Should you experience an issue with a Coastway ATM fee, call our contact center at (401) 455-3200.
Can my ATM/Debit card be used outside the United States?
Yes. Coastway is on the worldwide Plus network, which means you can use your ATM card anywhere the Plus logo appears, and your VISA debit card where you see the Plus or VISA logo. This will be clearly marked on the machine. If you have a Coastway VISA® Debit Card, you can also go to any financial institution that accepts VISA and take a cash advance, subject to balance availability.
How can I apply for a loan?
To apply for a loan, you can stop by a Coastway branch and speak to a Customer Service Representative. Or, to use our online application, click the “Apply Now” button next to our loan products. You will have to pay a visit to the branch to sign some disclosures once the loan is in process.
Where can I find your current mortgage rates?
Because mortgage rates change every day and are based on your unique financial information, we do not publish current mortgage rates. Please contact a Coastway Mortgage Loan Officer to start the mortgage process.